VerdictLab

Relay vs Novo: Which Business Checking Is Better?

A twenty-account cash-flow cockpit built for Profit First versus a dead-simple, genuinely free account built for online sellers. Six rounds. Real numbers. One honest scorecard.

RelayWinner
Relay
6.9
Fair
4 of 6 rounds
vs
Novo
Novo
5.6
Weak
2 of 6 rounds

The verdict

Relay takes it, 4–2 on rounds.

There's no universal winner — it's about how much business you're running. Novo wins for lean, cashless, online-first simplicity; Relay wins the moment you need real structure, cash access, or room to grow.

Choose Relay if…

  • • You handle any physical cash or want real multi-account Profit First structure
  • • You need savings that actually earn, or coverage above $250,000

Choose Novo if…

  • • You sell online through Stripe, Shopify, or Square and want payouts to sync automatically
  • • You want the simplest possible free account and never touch cash

Round by round

  1. Round 1Cash DepositsRelay wins
    Relay9/10

    90,000+ retailers

    Cash-load points, plus deposits at compatible Allpoint ATMs

    • Cash also deposits directly at compatible Allpoint ATMs
    • 55,000-ATM network for cash access, not just retailers

    Source: Relay deposit disclosures

    Novo1/10

    $0 — no cash deposits accepted

    • No cash deposits accepted, at any amount
    • Checking-only fintech with no cash workaround at all

    So this round goes to Relay.

  2. Round 2Account StructureRelay wins
    Relay9/10

    Up to 20 real accounts, 50 cards

    • Percentage auto-transfer rules across up to 20 accounts
    • Also issues up to 50 debit/credit cards across those accounts
    Novo5/10

    Envelopes only

    Reserves budget inside one account, not separately-numbered accounts

    • Simple enough for basic set-asides
    • Not real separate accounts or cards

    Source: Novo product disclosures

    This round goes to Relay, no contest.

  3. Round 3Interest on Idle MoneyRelay wins
    Relay7/10

    0.91%-2.68%

    Tiered savings APY, Starter to Scale plans

    • Savings tier available even on the free Starter plan (~0.91%)
    • Top rate needs a paid $90/mo plan

    Source: Relay pricing disclosures

    Novo1/10

    0%

    No interest paid on checking or Reserves

    • Idle balances earn nothing at any size
    • Reserves are for budgeting, not earning

    Source: Novo product disclosures

    So this round goes to Relay.

  4. Round 4E-Commerce & Payment IntegrationsNovo wins
    Relay5/10

    No direct Stripe/Shopify sync

    Strong accounting sync, but not built around storefront payout automation

    • Strong QuickBooks and Xero accounting sync
    • No direct Shopify or Stripe payout sync built in

    Source: Relay product disclosures

    Novo9/10

    Direct Stripe, Shopify, Square, Wave sync

    • Novo Invoices plus a perks marketplace of software discounts
    • Payouts and transactions sync automatically into your banking

    Round to Novo on that. Direct integration beats manual syncing every time.

  5. Round 5ATM AccessNovo wins
    Relay6/10

    55,000+ ATMs

    Fee-free in-network Allpoint ATM access

    • Zero-fee in-network withdrawals, no monthly cap
    • No refund for out-of-network machines

    Source: Relay ATM disclosures

    Novo8/10

    ~$7/mo refund

    Refunds out-of-network ATM fees worldwide, domestic and international

    • Works at literally any ATM, anywhere
    • Refunds apply domestically and internationally, up to ~$7/month

    Source: Novo ATM disclosures

    So this round goes to Novo for flexibility and worldwide fee refunds.

  6. Round 6FDIC Coverage & Growth RoomRelay wins
    Relay8/10

    $3,000,000

    FDIC coverage via Thread Bank deposit sweep, plus periodic signup bonuses

    • 12x the standard $250,000 FDIC limit
    • Runs occasional signup bonuses, ~$50 open + ~$50 referral

    Source: Relay and Thread Bank FDIC disclosures

    Novo5/10

    $250,000

    Standard FDIC coverage through Middlesex Federal Savings, no multi-bank sweep

    • Plenty for a lean, always-small operation
    • No signup bonus, and no headroom above $250K

    Source: Novo FDIC disclosures

    This round goes to Relay.

Which one is for you?

Contractor or vendor who deposits some physical cash

→ Relay · Relay accepts cash at 90,000+ retailers; Novo takes none at all

Shopify or Stripe seller who wants payouts to sync automatically

→ Novo · Direct Stripe, Shopify, Square, and Wave integrations

Owner running Profit First budgeting across many accounts

→ Relay · Up to 20 real checking accounts and 50 cards

Solo freelancer who wants the simplest possible free account

→ Novo · One clean $0 account with Reserves for basic set-asides

NovoNovo

Side by side

Overall score
6.9
Best
5.6
Price
See price
See price
Signup Bonus
3.7
2.3
Cash Deposits
7.6
1.0
Head-to-head findings
Signup Bonus
~$50 base + referrals
No standing cash bonus
Cash Deposits
90,000+ retailers / Allpoint ATMs
$0 — no cash deposits accepted
Record
Head-to-head record
7–1–1
2–7
Head-to-heads won
88 %
22 %
Rounds won
59 %
46 %
Pros
  • Up to 20 checking accounts, 50 cards
  • Official Profit First Professionals platform
  • Included free on Starter plan
  • Accepts cash — rare among fintechs
  • No fee, no minimum, nothing to track
  • Unlimited transactions, no per-item fees
  • Payouts sync automatically into your books
  • Novo Invoices included for client billing
Cons
  • No teller window; retailer middleman
  • Best rates locked behind paid tiers
  • No branches — online-only
  • Toronto-based; sponsor-bank migration in 2023
  • No branch, no cash-load partner, no workaround
  • Would need a second account for cash-handling businesses
  • No branches or in-person support
  • No built-in card acceptance
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