VerdictLab

Travelers vs Progressive

Travelers is the cheaper of these two on the published averages. Whether that makes it the better buy depends on three things the price never tells you.

TravelersWinner
Travelers
6.7
Fair
1 of 3 rounds
vs
Progressive
Progressive
6.5
Fair
1 of 3 rounds

The verdict

Rounds split 1–1; Travelers edges it on total score.

On averages Travelers is cheaper by about $98 a year — but get your own quote from both, because the published averages disagree with each other by nearly as much as they differ from one another.

Choose Travelers if…

  • • You want Travelers's lower average rate
  • • You drive well and will accept being monitored

Choose Progressive if…

  • • You want Progressive's particular strengths
  • • You drive well and will accept being monitored

Round by round

  1. Round 1Being tracked for a discountProgressive wins
    Travelers5/10

    20% max

    IntelliDrive — can increase your rate

    • Advertised up to 20%
    • Opt-in
    • Bad driving can increase your premium
    • Typical real saving is nearer 10%

    Source: https://www.insuremojo.com/telematics-insurance-discount-programs/

    Progressive5/10

    30% max

    Snapshot — can increase your rate

    • Advertised up to 30%
    • Opt-in
    • Bad driving can increase your premium
    • Typical real saving is nearer 10%

    Source: https://www.insuremojo.com/telematics-insurance-discount-programs/

    Both can raise your rate for bad driving. Read that twice.

  2. Round 2What happens when you claimTravelers wins
    Travelers8/10

    clean complaint record

    among the cleanest NAIC complaint records

    • Among the better records on the public data

    Source: https://www.carinsurance.com/trends-and-insights/auto-insurers-ranked-by-naic-complaint-data/

    Progressive6/10

    see note

    undercuts the market on premium but does not reach the top three on claims satisfaction

    • Large enough to have a mature claims operation
    • Not a leader on claims satisfaction

    Source: https://www.jdpower.com/business/insurance/auto-claims-satisfaction-study

    The cheap ones are rarely the ones you want on the phone after a crash.

  3. Round 3Size, reach and who you deal withTie
    Travelers7/10

    large national insurer

    market position

    • Established national carrier

    Source: https://www.usnews.com/insurance/auto/cheapest-car-insurance-companies

    Progressive7/10

    top-three auto insurer by market share

    market position

    • Established national carrier

    Source: https://www.usnews.com/insurance/auto/cheapest-car-insurance-companies

    Both are big enough to pay a claim. That is the floor, not a feature.

TravelersTravelers
ProgressiveProgressive

Side by side

TravelersBest for what happens when you claimTravelers
Overall score
6.7
Best
6.5
Price
See price
See price
Size, reach and who you deal with
7.0
7.0
Being tracked for a discount
5.0
5.0
What happens when you claim
8.0
6.0
What you actually pay
—
8.2
Head-to-head findings
Size, reach and who you deal with
large national insurer
top-three auto insurer by market share
Being tracked for a discount
20% max
30% max
What happens when you claim
clean complaint record
see note
What you actually pay
—
$2,060
Record
Head-to-head record
2–1
3–5
Head-to-heads won
67 %
38 %
Rounds won
44 %
23 %
Pros
  • Advertised up to 20%
  • Opt-in
  • Among the better records on the public data
  • Established national carrier
  • Rates vary widely by driver
  • Figures from independent rate studies
  • Advertised up to 30%
  • Opt-in
Cons
  • Bad driving can increase your premium
  • Typical real saving is nearer 10%
  • About $527/yr more on average
  • Bad driving can increase your premium
  • Typical real saving is nearer 10%
  • Not a leader on claims satisfaction
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