NEXT Insurance vs Chubb: Which Is Better?
A self-serve app built for the smallest businesses on earth versus the largest publicly traded property-casualty insurer on earth. Six rounds. Real numbers. One honest scorecard.
The verdict
NEXT Insurance takes it, 4–2 on rounds.
There's no universal winner here — NEXT wins for the smallest, price-sensitive operators who want to buy online and never think about it again, while Chubb wins the moment you're established, complex, or need premium coverage and the highest financial strength.
Choose NEXT Insurance if…
- • You're a sole proprietor or micro-business wanting cheap, fast coverage bought online
- • You need instant, unlimited certificates and self-serve changes constantly
Choose Chubb if…
- • Your business is established, complex, or carries executive/data exposure
- • You need the single highest financial-strength rating and top property-claims performance
Round by round
- Round 1Buying ExperienceNEXT Insurance winsNEXT Insurance9/10
Certificate in minutes, no agent
- Fully self-serve quote, bind, and manage
- No agent required at any step
Chubb5/10~$2M income threshold
Smaller accounts can start online; most finish with an agent, larger ones require one
- Underwriter judgment on complex risk
- Slower, less self-serve than a pure digital carrier
Source: Chubb distribution model
This round goes to NEXT Insurance.
- Round 2Fit For Your SizeNEXT Insurance winsNEXT Insurance9/10
1,300+ professions
Instant algorithmic underwriting purpose-built for sole proprietors and micro-LLCs
- Built specifically for the smallest operators
- Nearly 750,000 small-business customers as of 2025
Source: NEXT Insurance product data
Chubb6/10up to ~$30M revenue
BOP designed for 1,000+ industries, geared to more established firms
- Headroom to grow without switching carriers
- Not the economical choice for the tiniest solo operators
Source: Chubb dossier
So this round goes to NEXT Insurance for really fitting the smallest businesses without extra cost.
- Round 3Pricing & AffordabilityNEXT Insurance winsNEXT Insurance8/10
Monthly, pay-as-you-go
Positioned on affordability and speed for cost-conscious micro-businesses
- No agent markup on a simple policy
- Monthly pay-as-you-go billing, no large annual lump sum
Source: NEXT Insurance pricing data
Chubb5/10~$118/mo average, and customers notice
- Some BOPs quote under $500/year
- Averages ~$118/mo, pricier than a digital micro-business specialist
So this round goes to NEXT Insurance.
- Round 4Coverage Complexity & Specialty LinesChubb winsNEXT Insurance5/10
GL, BOP, WC, Property, Cyber (via Coalition)
Strong instant core coverage; not a full in-house specialty market
- Instant, algorithmic coverage for simple risk
- Cyber and complex lines routed through a partner, not written in-house
Source: NEXT Insurance product lines
Chubb9/101,000+ industries
Highly customizable BOP plus in-house D&O, EPLI, cyber, management liability
- In-house management liability and specialty lines
- Robust cyber and professional liability written in-house
Source: Chubb small-business BOP data
Round to Chubb on that. You get deeper, built-in specialty coverage without partners slowing you down.
- Round 5Financial Strength & Claims ReputationChubb winsNEXT Insurance6/10
A+ (Superior)
AM Best 2025, now part of the Munich Re group; #1 2026 small-business insurer (MoneyGeek)
- BBB-accredited A+, strong Trustpilot reviews
- One notch below Chubb's top AM Best grade
Source: AM Best / MoneyGeek 2026
Chubb8/10A++ / 773 (#1)
AM Best's highest possible grade; #1 in J.D. Power's 2025 property-claims study
- Highest AM Best grade that exists
- #1 J.D. Power property-claims study
- ~3.0 BBB rating, not accredited, 100+ complaints in three years
Source: Chubb dossier
This round goes to NEXT Insurance — cleaner track record, fewer surprises.
- Round 6Everyday Speed & PaperworkNEXT Insurance winsNEXT Insurance9/10
Unlimited free certificates, instantly
- Unlimited free instant certificates of insurance
- Self-serve policy changes in minutes
Chubb5/10Online account mgmt + agent routing
Routine tasks often route through an agent rather than instant self-serve
- Fine when a broker already manages the account
- Slower than instant self-serve for routine requests
Source: Chubb distribution model
This round goes to NEXT Insurance.
Which one is for you?
Sole proprietor or freelancer wanting a cheap, fast policy
→ NEXT Insurance · NEXT's core strength — the smallest, simplest risk at the lowest price
Contractor or gig worker who needs instant, unlimited certificates
→ NEXT Insurance · Instant, free certificates vs Chubb's more agent-mediated servicing
Established business with up to ~$30M revenue and complex risk
→ Chubb · Chubb's BOP and underwriting are built for exactly that scale
Company needing management liability (D&O, EPLI) or advanced cyber
→ Chubb · Chubb writes deep specialty and executive lines in-house
Side by side
- Fine for one incidental work vehicle
- One digital account, one carrier
- Covers 1,300+ professions, including hard-to-place trades
- Good fit for sole proprietors and hard-to-place trades needing one vehicle
- Built for specialty and professional liability
- Scales well as a business grows
- #1 in J.D. Power 2025 U.S. Property Claims Satisfaction Study, 773/1,000
- Genuine multinational capability
- Not a vehicle specialist
- Not built for specialty or multi-truck fleets
- Shorter claims track record than a specialist
- Limited hand-holding for complex risk
- Not optimized for comp-heavy, crew-based businesses
- Can feel like more carrier than a very small business needs
- ~3.01 BBB rating with 100+ complaints in three years
- Larger accounts must go through a local agent